Shipping Policy

1. Shipping Methods:

• We at Xoto, a direct to consumer by Delcon JSB offer multiple shipping methods to cater to your needs. These may include standard shipping, expedited shipping, and freight options for bulk orders. The availability of shipping methods may vary depending on your location and the nature of the product.

2. Shipping Costs:

• Shipping costs are calculated based on various factors such as the weight and dimensions of the package, the shipping method selected, and the destination address. During the checkout process, you will be provided with a shipping cost estimate.

3. Processing Time:

• Orders are typically processed within 1-5 business days of receiving payment. However, processing times may vary depending on product availability, order volume, and other factors. You will be notified via email once your order has been processed and shipped.

4. Transit Time:

• Transit time varies depending on the shipping method selected and the destination address. Standard shipping typically takes 1-3 business days for domestic orders. Expedited shipping options are available for faster delivery.

5. Shipping Restrictions:

• Certain products may be subject to shipping restrictions or regulations imposed by local authorities. It is your responsibility to ensure compliance with any applicable laws or regulations regarding the shipment of specific products to your location.

6. Tracking Information:

• Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment and estimate its delivery date.

7. Shipping Damage or Loss:

• In the rare event that your order is damaged or lost during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as applicable.

8. Returns and Exchanges:

• Please refer to our Returns and Exchanges Policy for information on returning or exchanging products that you have received through our shipping services.

9. Contact Us:

• If you have any questions or concerns about our shipping policy, please contact us at info@xoto.in . Our customer support team will be happy to assist you.

Note: This shipping policy is subject to change without prior notice. Please review this page regularly for any updates or revisions.